Privacy Policy

At EPHYX, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order. By using our site, you agree to this policy.

1. Information We Collect

When you visit or use EPHYX, we may collect:

a) Personal Information:

• Name, email address, phone number, shipping and billing addresses

• Payment information (processed securely through Shopify and payment processors)

b) Automatically Collected Information:

• IP address, browser type, operating system, device information

• Pages visited, time spent on the site, and other analytics data

c) Cookies and Tracking:

• We use cookies and similar technologies to improve your experience, analyze traffic, and show relevant marketing content.

2. How We Use Your Information

We use your data for purposes including:

• Processing and fulfilling your orders

• Communicating with you about your order or account

• Sending marketing emails (if you’ve opted in)

• Improving our website and services

• Preventing fraud and ensuring security

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties to:

• Fulfill orders (Printful, Printify, shipping carriers)

• Process payments (Shopify Payments, PayPal, credit card processors)

• Provide analytics and marketing services

These third parties are required to protect your information and use it only for the purpose of providing services to us.

4. Your Rights

Depending on your location, you may have the right to:

• Access or receive a copy of your personal data

• Correct or update your information

• Request deletion of your data

• Opt out of marketing emails

To exercise these rights, contact us at ephyx@ephyx.shop

5. Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and secure payment processing via Shopify and third-party providers.

6. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when visiting.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. Your continued use of our site indicates acceptance of the updated policy.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to ephyx@ephyx.shop.